{"id":1337,"date":"2020-09-07T16:26:10","date_gmt":"2020-09-07T12:26:10","guid":{"rendered":"https:\/\/lovin.co\/dubai\/en\/?p=33886"},"modified":"2020-09-07T16:26:10","modified_gmt":"2020-09-07T12:26:10","slug":"emirates-airlines-pays-aed5-billion-to-customers-in-ticket-refunds","status":"publish","type":"post","link":"https:\/\/lovin.co\/amman\/en\/latest\/emirates-airlines-pays-aed5-billion-to-customers-in-ticket-refunds\/","title":{"rendered":"Emirates Airlines Pays AED5 Billion To Customers In Ticket Refunds"},"content":{"rendered":"

Emirates reveals that is has returned\u00a0 over AED 5 billion (US$ 1.4 billion) to customers in COVID-19 related travel refunds and cleared 90% of its refunds backlog, making strong and steady progress on its commitment to complete pending refunds.<\/p>\n

More than 1.4 million refund requests have been completed since March, representing 90% of the airline\u2019s backlog<\/h2>\n

This includes all requests received from customers around the world up until the end of June, save for a few cases which require further manual review.<\/p>\n

Since after the pandemic hit, Emirates has also invested additional resources to increase its processing capability. The airline also continues to work with industry partners to facilitate refunds for those who have booked their Emirates flights through travel agents.<\/p>\n

\u201cWe understand that from our customers\u2019 standpoint, each pending refund request is one too many. We are committed to honouring refunds and are trying our utmost to clear the massive and unprecedented backlog that was caused by the pandemic. Most cases are straightforward, and these we will process quickly. But there are cases which will take a bit more time for our customer teams to manually review and complete. We are grateful to our customers for their patience and understanding.\u201d said Sir Tim Clark, President Emirates Airline.<\/p>\n

As global travel markets slowly re-open, Emirates has gradually restarted its passenger operations around the world, always ensuring that it provides customers with a safe and smooth travel experience<\/h2>\n

<\/p>\n

\n

Emirates returns over AED 5 billion (US$ 1.4 billion) to customers in COVID-19 related travel refunds and clears 90% of its refunds backlog, making strong and steady progress on its commitment to complete pending refunds. https:\/\/t.co\/NVwmW2f0OA<\/a> pic.twitter.com\/YLEUthEAtF<\/a><\/p>\n

\u2014 Emirates Airline (@emirates) September 7, 2020<\/a><\/p>\n<\/blockquote>\n

Also Read: Emirates Brings Back FULL Salaries For All Employees<\/a><\/p>\n

Residents are being reminded to commute safely and to continue to follow\u00a0the precautionary measures of personal hygiene to maintain their health and safety when out in public<\/h2>\n

If you\u2019ve run out of disposable masks or are looking for quality reusable masks to avoid being fined AED 3,000, then check these out:<\/p>\n

1. A pack of 50 three-layer\u00a0disposable medical face masks<\/a>\u00a0for\u00a0AED 10.70<\/a>.<\/p>\n

2.\u00a0Advance reusable face mask<\/a>, suitable for when you go running or cycling for\u00a0AED\u00a014.90<\/a>.<\/p>\n

3. Pack of 8 adjustable and slightly more\u00a0affordable reusable face masks<\/a>\u00a0with breathing filters and earloops, for\u00a0AED 68.00<\/a>.<\/p>\n

\"Horse<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Emirates reveals that is has returned\u00a0 over AED 5 billion (US$ 1.4 billion) to customers in COVID-19 related travel refunds and cleared 90% of its refunds backlog, making strong and steady progress on its commitment to complete pending refunds. More than 1.4 million refund requests have been completed since March, representing 90% of the airline\u2019s … ","protected":false},"author":3890,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,12,14,65],"tags":[100,296],"acf":{"featured_for_app":false,"hide_featured_image":false,"featured_image":false,"featured_image_caption":"","ad_square_right":"","summary":"","flexible_content":[{"acf_fc_layout":"a:5:{i:0;s:10:\"text_block\";i:1;s:11:\"embed_block\";i:2;s:10:\"text_block\";i:3;s:10:\"text_block\";i:4;s:10:\"text_block\";}"}],"legacy_image":"","legacy_full_image":"","type_of_video":"Self Hosted","lovin_video_link":false,"lovin_video_link_webm":false,"video_thumbnail":false,"disable_ads":false,"slots_script_override":"","ad_horizontal_top_desktop":"","ad_vertical_left_desktop":"","ad_vertical_right_desktop":"","ad_horizontal_top_tablet":"","ad_horizontal_bottom_tablet":"","ad_horizontal_mobile_1":"","ad_horizontal_mobile_2":"","ad_horizontal_mobile_3":"","article_ad_infeed_slot":"","ad_square_podcast":"","disable_lovin_hearts":false,"lovin_heart_title":"","show_sponsor":false,"sponsor_image":false,"sponsor_name":"","sponsor_content":"","sponsor_website":"","sponsor_facebook":"","sponsor_twitter":"","sponsor_instagram":"","enable_reveal_feature":false,"reveal_image":false,"legacy_sponsor_name":"","legacy_sponsor_website":"","legacy_sponsor_content":"","legacy_sponsor_image":"","legacy_meta_tags":"","is_guest_user":false,"episode_number":"","embed_code":"","episode_introduction":""},"image_feature":null,"author_name":"alieditor","yoast_head":"\nEmirates Airlines Pays AED5 Billion To Customers In Ticket Refunds<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lovin.co\/amman\/en\/latest\/emirates-airlines-pays-aed5-billion-to-customers-in-ticket-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Emirates Airlines Pays AED5 Billion To Customers In Ticket Refunds\" \/>\n<meta property=\"og:description\" content=\"Emirates reveals that is has returned\u00a0 over AED 5 billion (US$ 1.4 billion) to customers in COVID-19 related travel refunds and cleared 90% of its refunds backlog, making strong and steady progress on its commitment to complete pending refunds. 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