{"id":1506,"date":"2020-07-05T12:51:05","date_gmt":"2020-07-05T08:51:05","guid":{"rendered":"https:\/\/lovindubai.com\/?p=29208"},"modified":"2020-07-05T12:51:05","modified_gmt":"2020-07-05T08:51:05","slug":"emirates-has-returned-nearly-2-billion-in-refunds-to-customers","status":"publish","type":"post","link":"https:\/\/lovin.co\/amman\/en\/latest\/emirates-has-returned-nearly-2-billion-in-refunds-to-customers\/","title":{"rendered":"Emirates Has Returned AED 1.9 BILLION In Refunds As A Result Of The COVID-19 Pandemic"},"content":{"rendered":"<p><em>Emirates Has Returned AED 1.9 BILLION In Refunds As A Result Of The COVID-19 Pandemic<\/em><\/p>\n<p>With the COVID-19 pandemic plaguing over our lives, jobs, health and more the virus is clearly on a role to down the global economy and industries are doing their best to fight back.<\/p>\n<p>One such industry that&#8217;s been massively devastated by the pandemic is the aviation line and Emirates has revealed just how hard it&#8217;s been hit by the unprecedented travel restrictions put in place to curb the spread of the infection.<\/p>\n<h2>Over the past 2 months,\u00a0Emirates has processed nearly 650,000 refund requests in total, returning over AED 1.9 billion to its customers!<\/h2>\n<p>The refunds were a part of the airline&#8217;s\u00a0promise to expedite refunds after the COVID-19 pandemic disrupted travel plans for millions of customers around the world.<\/p>\n<p>Adnan Kazim, Emirates\u2019 Chief Commercial Officer, said:<\/p>\n<blockquote>\n<p><em>\u201cThis pandemic is a black swan event no one expected, impacting travellers and hitting the airline and travel industry hard.\u201d<\/em><\/p>\n<p><em>\u201cAt Emirates, we\u2019ve earned our customers\u2019 trust over the years and we value that greatly. It is tough times for everyone, but we are committed to doing what\u2019s right by our customers. That\u2019s why we ringfenced cash to honour refunds, and invested resources to expedite processing.&#8221;<\/em><\/p>\n<\/blockquote>\n<h2>Emirates is yet to process\u00a0another half a million refunds, which the airline is expecting to\u00a0clear\u00a0within another two months<\/h2>\n<p>The Dubai-based airline has revealed that their\u00a0processing time for refunds has reduced from 90 days to 60, and as they are seeing lower volumes of new requests and are expecting this rate to further improve.<\/p>\n<p><!--infeed--><\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">Emirates delivers on customer promise to expedite refunds and offers travel confidence through flexible booking policies and travel products. <a href=\"https:\/\/t.co\/8Z1xVg3CyK\">https:\/\/t.co\/8Z1xVg3CyK<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/FlyEmiratesFlyBetter?src=hash&amp;ref_src=twsrc%5Etfw\">#FlyEmiratesFlyBetter<\/a> <a href=\"https:\/\/t.co\/N5ifJ8Coxo\">pic.twitter.com\/N5ifJ8Coxo<\/a><\/p>\n<p>&mdash; Emirates (@emirates) <a href=\"https:\/\/twitter.com\/emirates\/status\/1278599898896764930?ref_src=twsrc%5Etfw\">July 2, 2020<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<h2>PSA for confused Dubai visa holders:\u00a0Returning Dubai residents will NOT require an ICA approval, however,\u00a0Dubai visa holders\u00a0MUST have a return approval from the\u00a0<a href=\"https:\/\/www.gdrfad.gov.ae\/en\/new-services?id=CS03.01&amp;isResidency=False&amp;lang=en&amp;level=3\" target=\"_blank\" rel=\"noopener\">General Directorate of Residency and Foreign Affairs (GDRFA).<\/a><\/h2>\n<p><em>To learn more on the updated travel regulations, <a href=\"https:\/\/lovindubai.com\/coronavirus\/uae-residents-can-now-travel-outside-the-country\" target=\"_blank\" rel=\"noopener\">click here<\/a>.\u00a0<\/em><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/media.giphy.com\/media\/vsZF2hC9cH0Mo\/giphy.gif\" \/><\/p>\n<h2>If you&#8217;re booking your flight please note that cabin baggage is NOT permitted. But you can get yourself this\u00a0multi-compartment and\u00a0<a href=\"https:\/\/amzn.to\/3cXeREZ\" target=\"_blank\" rel=\"noopener\">Convertable\u00a0Shoulder\u00a0Laptop Bag<\/a>, to store all your in-flight essentials when travelling back home.<\/h2>\n<p>You WILL be permitted to carry your laptop, handbag, briefcase and baby items with you during the flight.<\/p>\n<p>On Amazon for\u00a0<a href=\"https:\/\/www.amazon.ae\/dp\/B07Z35HLRW?tag=augustuswebsi-21&amp;linkCode=ogi&amp;th=1&amp;psc=1\" target=\"_blank\" rel=\"noopener\">AED\u00a0139.00<\/a>.<\/p>\n<p><img decoding=\"async\" src=\"\" class=\"aligncenter size-medium\"><\/p>\n<div class=\"articles-text-block\">\n<h4><a href=\"https:\/\/lovindubai.com\/shopping\/travel-appropriate-cabin-bags-with-compartments\" target=\"_blank\" rel=\"noopener\"><em>ALSO READ:\u00a0Travellers: Cabin Baggage Is NOT Allowed So Store All Your Essentials In These 8 Compartmentalized Bags<\/em><\/a><\/h4>\n<\/div>\n<div class=\"articles-text-block\">\n<h2>This\u00a0<a href=\"https:\/\/amzn.to\/2LnwGSk\" target=\"_blank\" rel=\"noopener\">Spacious\u00a0Laptop Tote Bag for Women<\/a>\u00a0is your one-stop solution if you\u2019re big on organisation and order! With 3 layer compartments, this premium PU leather bag has a section for just about anything and errathing.<\/h2>\n<p>Promising review:<\/p>\n<blockquote>\n<p><em>\u201cThe bag looks beautiful. Right like in the pictures of the website, rigid and spacefull! I\u2019m very satisfied so far. Will update after using it for some time. It is easy to carry on the shoulder as well, so yes, ladies, if you need to carry a lot of stuff and want to look professional at the same, go ahead!<\/em><\/p>\n<\/blockquote>\n<p class=\"p1\">Buy it from Amazon for\u00a0<a href=\"https:\/\/www.amazon.ae\/dp\/B07K2YMKL5?tag=augustuswebsi-21&amp;linkCode=ogi&amp;th=1&amp;psc=1\" target=\"_blank\" rel=\"noopener\">AED\u00a0621.36<\/a>.<\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\" class=\"aligncenter size-medium\"><\/p>\n<h3><em>To browse shopping categories in Dubai visit\u00a0<a href=\"https:\/\/lovindubai.com\/shopping\" target=\"_blank\" rel=\"noopener\">Lovin Dubai\u2019s Shopping Hub<\/a>.<\/em><\/h3>\n<div class=\"article-content\">\n<div class=\"articles-text-block\">\n<h6><i>Note: This article may contain affiliate links. Lovin Dubai can receive a commission if items are purchased through a link from this post.<\/i><\/h6>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Emirates Has Returned AED 1.9 BILLION In Refunds As A Result Of The COVID-19 Pandemic With the COVID-19 pandemic plaguing over our lives, jobs, health and more the virus is clearly on a role to down the global economy and industries are doing their best to fight back. One such industry that&#8217;s been massively devastated &hellip; ","protected":false},"author":3890,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,59,12,14,65],"tags":[],"acf":{"hide_featured_image":false,"featured_image":false,"featured_image_caption":"","ad_square_right":"","summary":"","flexible_content":[{"acf_fc_layout":"a:8:{i:0;s:10:\"text_block\";i:1;s:11:\"embed_block\";i:2;s:10:\"text_block\";i:3;s:10:\"text_block\";i:4;s:11:\"image_block\";i:5;s:10:\"text_block\";i:6;s:11:\"image_block\";i:7;s:10:\"text_block\";}"}],"legacy_image":"","legacy_full_image":"","type_of_video":"Self 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