If you are one of the people who are facing mobile network issues, particularly on their du and Virgin Mobile Networks, and have been wondering what is going on, we have the answer for you.

Many residents took to Twitter on Thursday to complain about network issues on their du phones

From making outgoing calls

@dutweets good evening
Do you have any problem in the mobile network because I cannot call anyone even 155 from my du number

— Alhashmi ???????? (@JFKAlhwashim) June 14, 2018

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To receiving incoming calls

@dutweets dear du.. is there any update on network issue.. not able to make outgoing calls or receive incoming calls.. pleasw check

— bilal khalfe (@KhalfeBilal) June 14, 2018

People were facing technical glitches on their du network

@dutweets is there an issue with du network..? Even after registering on du network manually.. its still showing not registered on network..
Please check

— bilal khalfe (@KhalfeBilal) June 14, 2018

The TRA then stepped in and responded on Twitter saying that they followed up with du regarding the network problem and confirmed that it has been resolved.

Users were advised to restart their phone to restore the services.

#تنويه
تتابع #هيئة_تنظيم_الاتصالات بشكل مكثف مع الفريق الفني ل #دو
بسبب العطل الفني بالشبكة
وأكدت دو قبل قليل أنه تم إصلاح العطل وبدأت خدمة الشبكة بالعمل إلى طبيعتها تدريجياً .
ننصح المشتركين بإعادة تشغيل الهاتف لاستعادة الخدمة pic.twitter.com/AKEWhAA8Yb

— هيئة تنظيم الاتصالات (@TheUAETRA) June 14, 2018