It has been a tolling morning for some, with the presale Ed Sheeran tickets going live on the Dubai Calendar app. 

117 Live and Dubai Calendar collaborated for presale Ed Sheeran tickets available on the app today and people were having slight meltdowns (some of us in LovinDubai HQ included). 

Some have gotten tickets already, when the sale went live at 10am…

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Got my tickets! @117_Live the Dubai calendar app is crashing like crazy but I’m seeing @edsheeran in Dubai ???????? ???????? pic.twitter.com/pPTwlaaUCl

— Laura Hall (@lauraloutravels) May 9, 2017

Others are still battling 

The huge demand shows the popularity of Ed Sheran, and like any massive ticket sale, the best thing to do is to keep trying to make sure you get yours 

There is an unprecedented demand for #EdSheeran tickets, please keep trying. Thanks for your patience

— Dubai Calendar (@Dubai_Calendar) May 9, 2017

You guys should have been prepared. Very disappointed with your app and this entire episode. Don’t make people just download the app! https://t.co/zQvhnDPhan

— sarahrizvi (@sarahrizvi) May 9, 2017

The social media team at Dubai Calendar are working to resolve issues though

@Dubai_Calendar I’m trying to purchase tickets but it keeps coming up with this screen.. help me please ???????? pic.twitter.com/2HFj0fM7TD

— Kb (@katieblake531) May 9, 2017

Thanks for your DM! Our team are working in this and will be in touch. Thanks for your patience

— Dubai Calendar (@Dubai_Calendar) May 9, 2017

Presale hacks

Keep trying if you can’t get in. The presale is on for 48 hours and as buyers exit the app – more people will be allowed in. 

You need to be the card holder to process the transaction

Tickets are limited to six per transaction 

Additional tickets will go on sale 10am Thursday