HSBC UAE has had its share of dramas with banking outages and a scandal that saw customers double and triple charged on their accounts last year.

And it seems the same has happened on Sunday morning, with HSBC’s banking network down – but customers didn’t receive notification.

And they’re not impressed.

The outage, which has now been resolved, affected all debit card transactions due to a technical glitch… which has happened before.

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What a diabolical bank. All debit card transactions being declined this morning due to a ‘technical glitch’. What an utterly shamelessly bad service provider. Do not bank with @HSBC_UAE @HSBC if you actually need to do stuff with money.

— 添柏司 TDP (@tianbosi) October 14, 2018

PT.2 Filled up with petrol as usual (Stupid time to do it granted) went to pay and my @HSBC_UAE cards didn’t work due to a server outage!! No pre-warning, nothing! Call centre asked me to wait for a couple of hours at the petrol station until the issue was fixed.

— Charlie Wright (@charleswr1ght) October 14, 2018

The HSBC support Twitter account confirmed services are back up and running now

Hello, the debit cards are working fine now and we apologise once again for the inconvenience you have experienced. Please tweet us again should you require assistance. Have a great day. ^KS

— HSBC UAE (@HSBC_UAE) October 14, 2018

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