Dubai residents are will apprised about Dubai police’s quick response to complaints and emergencies. Dubai police have once again proved that they are on top of their game round-the-clock as they swiftly responded to a panicked Dubai resident on Twitter and assisted him with his passport complication.

On Friday, Jahir Sarkar who is believed to be an Indian national from some of his tweets that are posted in Hindi, had tweeted an alarming message to the Dubai police stating that his boss had ruined his life by unethically taking away his money and passport and is now helpless.

The man complained against his boss on Twitter saying, ‘My boss…he ruin my life’

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A short while later, the Dubai police responded to the man’s plea for help by directing him to the right department in regards to his inquiry

For further assistance, kindly contact our colleagues in @MOHRE_UAE
Thank you for reaching us#YourSecurityOurHappiness#SmartSecureTogether

— Dubai Policeشرطة دبي (@DubaiPoliceHQ) October 11, 2019

The Ministry of Human Resources and Emiratisation who were copied in on the tweet by the Dubai police responded to Sarkar and asked him to elaborate on his passport concerns

They also mentioned that it is illegal for employers to hold their employee’s passport to which they can officially raise a complaint.

Sarker also mentioned that his visa has also expired due to his passport being put away for an elongated period of time.

Thank you @DubaiPoliceHQ for reaching us out, We will definitely assist in that matter.
Hello Mr Sarkar, Can you elaborate more about the passport holding part and confirm if it holded by the employer as it's illegal to hold the employee passport and you can raise a complaint.

— وزارة الموارد البشرية والتوطين (@MOHRE_UAE) October 11, 2019

The MOHRE then resolved the case by directing the resident to contact the Dubai Land Department

Where he could find further information on his passport that would help him to get it back.

Kindly note that you need to contact Dubai Land Department for the passport claiming process.

— وزارة الموارد البشرية والتوطين (@MOHRE_UAE) October 11, 2019

For emergencies, you can contact the police on 999 and non-emergencies 901