Following similar procedures\u00a0in the UK and Singapore, the Road and\u00a0Traffic\u00a0Authority is undertaking new\u00a0measures to ensure a top quality taxi\u00a0service in the city.<\/p>\n
Applicants for positions will initially complete an aptitude\u00a0test in their home country before a round of two tests once they reach the Emirate. Approximately 5,000 drivers apply for driving\u00a0positions each year, and they will all now face two exams; the first\u00a0focuses\u00a0on listening and reading and the\u00a0second focuses on the applicants\u00a0customer service and problem solving skills.<\/p>\n
Successful candidates\u00a0will undergo 22 days\u00a0training course in Dubai.\u00a0<\/p>\n Pic credit: Faras Ghani \/ Al Jazeera<\/p>\n<\/figcaption><\/figure>\n This is a move by the\u00a0RTA to\u00a0raise\u00a0the standard\u00a0of service for customers, as\u00a0new drivers will need a basic level of English and personable skills before being considered for employment.\u00a0<\/p>\n \u201cThese aspects will be part of the basic procedures of selecting taxi drivers. Afterwards behavioural interviews will be made comprising five questions derived from the above-mentioned standards of service.\u201d<\/p>\n![\"1\"](\"https:\/\/cloud.lovindubai.com\/images\/uploads\/2016\/07\/_blogWide\/1.JPG?mtime=20160722203538\")
This is a move to improve customer service<\/h3>\n
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