The sandstorm that took place this past Saturday caused quite a wreck, especially to this vehicle on the road that got slammed by a palm tree

That is why I support the decision to ban palm cultivation in the streets and be satisfied with it on farms The trunk of the palm tree is dangerous for cars and children I hope that the decision issued a few months ago will be implemented soon pic.twitter.com/FvaUg0OENb

— RAED (@RAED57) April 23, 2022

The video circulated all over Twitter and shocked many as the driver miracullously escaped the car with no injuries. Some people criticized the lack of precaution of driving during harsh weather conditions, while others blamed the placement of palm trees on narrow roads. However, the real outrage began when the car’s insurance company didn’t claim the expenses for repair.

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The driver posted pictures of the incident on his social media which received 4,000 retweets with comments on the incident

بعد أن تجاوزت #حادثةالنخلة الحمد الله بخير.. قدر الله ولطف.
أشكر كل من سأل عني، بفيض مشاعركم تجاوزت هذا الحادث.
أشكر #مرورالرياض @eMoroor على حسن تعاونه.
سؤالي: إلى #نجم @najm_ksa لماذا تم تحميلي الخطأ بنسبة 100٪ ؟!#حادثةالنخلة#الرياض pic.twitter.com/5h8eY9Re2D

— saud alsaeed (@salsaeed054) April 23, 2022

The insurance registered the incident as 100% error in no fault of the driver, which outraged the masses

Najm insurance refused to take any responsibility for compensating the expenses for the incident, excluding it from their coverage. People on social media were outraged on the unfair treatment and demanded justice for the innocent driver. The insurance company noticed the outrage and dissaproval of the claim from the public, and further resolved the issue in an official statement

بيان إعلامي من نجم حول “حادثة النخلة” المتداولة عبر منصات التواصل الاجتماعي pic.twitter.com/NTCL53S7ds

— نجم (@najm_ksa) April 23, 2022

However, people were still not satisfied as some comments mentioned the statement was “vague” and “unofficial” along with claims of ignorging the efforts of properly investigating and reviewing the case. Other drivers also brought up their previous experiences and complaints to the company.