FAQs

General

Contact us using the form on the Augustus advertise with us page
Our rate card is available upon request, please email hello@weareaugustus.com for more information
All available jobs are posted on our linkedin page, here. However, please do send your CV and a cover letter to hello@weareaugustus.com
We have multiple shows available for your enjoyment, you can check them out on our social channels, or on our shows page.
Lovin has multiple podcasts that you can listen to. All you need to do is type ‘Lovin Dubai’ into any of your favourite apps to listen – Anghami, Spotify, Anchor, Google Play, Apple Podcast
Get the latest trending news straight to your phone, Text Subscribe to Lovin Dubai’s whatsapp on: +971 52 368 2471
You can subscribe to the Lovin newsletter, by filling in this form, to get access to all the latest trending news straight to your inbox.

Social Media

If you have any questions on community management, please DM up on the relevant platform, or send a message to hello@lovindubai.com and the team will take this forward.
We’re sorry that you have been offended by any of the content on our accounts. Please share with us your concerns to hello@lovindubai.com and one of the team will take this forward.
If you’re a brand or advertiser, please get in touch with the commercial team, over on the Augustus advertise page. If you just have some awesome content that you think we would like, then share with us on our social channels via DM or tagging @lovindubai and we’ll be sure to check it out!

Lovin Cities

Lovin currently operates in the United Arab Emirates and Saudi Arabia. We are currently looking at expanding into other countries within the MENA region which can be shown at lovin.co. If you are interesting in becoming a brand partner and launching Lovin in one of the cities, then please get in touch here.
“Want to become part of the Lovin family? Become your own boss or you’re a company who’s looking to use a native platform in a real way? To find out everything you need to know about becoming a Lovin Business Partner, get in touch!”

Competitions

Competitions are launched across our social channels and website intermittendly. So keep your eye out on the Facebook or Instagram page, or our website to enter the latest competition.
The general competition rules are:
  • Only UAE residents may apply
  • Competitions are free prize draws, where no skill is required, unless otherwise stated via the entry mechanic.
  • Competition Dates: As stated on entry mechanic
  • Entries submitted after the end dates will not be entered into the competition
  • Winners will be contacted within 7 working days
  • Lovin Dubai will contact the winners via DM and/or for any further information, and full details of the prize.
  • In the event a winner is unreachable after multiple attempts of contact from the initial contact, an alternative winner will be announced and awarded.
  • All winners will be expected to provide their contact details, identification to prove their identity.
  • By entering the competition entrants warrant that all information submitted by them is true, current, and complete.
  • Lovin Dubai reserves the right to modify, cancel, terminate or suspend the Competition in whole or in part, at its sole discretion, if it believes the Competition is not capable of being conducted as specified in these terms and conditions or in the event of a virus, computer bug or unauthorized human intervention or any other cause that is beyond the reasonable control of Lovin Dubai that could corrupt or affect the administration, security, impartiality, or normal course of the Competition.
  • By entering the competition, participants allow Lovin Dubai its sole discretion to use the winner’s (and (if applicable) their companion’s) name, address, and image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid.
  • Neither Lovin Dubai nor its agents, clients, nor any other party or organization involved in the management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries involved in the competition will accept responsibility or liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorized access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions (including but not limited to security functions by software used by Lovin Dubai or any third party), virus, bugs, or other causes outside its control.
  • The winner’s information will also be given to the ‘owner/giver’ of the prize so they have a record of said winner.
  • Entrants can enter as many times as they wish but can only win once.
  • The prizes are subject to a validity time, which is noted on the entry mechanic. If a valid period is not stated, then it’s automatically deemed as a maximum of 2 months.
  • Rudeness, trolling or bullying will not be tolerated on our platforms. If there is any un-likeable behaviour, your entry will be disqualified.
  • We will only be sharing winners’ names upon getting in contact with them, any other information will not be shared with any third-party company, all entries and names are used for the competition.
  • Winners will be announced on the channel where the competition details are posted.
  • Lovin Dubai staff members and family are not eligible to win.
  • Prizes are non-transferable nor refundable.
  • Lovin Dubai is not responsible for getting the winners to the event/location/activity.
  • Any competition is in no way endorsed by any social media platform, such as Instagram and Facebook.
If you have an issue with the prize, please DM the channel that you entered on, or message the team at hello@lovindubai.com
Prize are non-transferable nor refundable.

Lovin Extra

Lovin Extra is a membership program where YOU, our loyal readers can subscribe monthly or annually and get heaps of benefits from exclusive access to events, venues, premium content and branded merch!
Monthly: AED18 + applicable fees (if any) will be automatically charged 1 month after your first Subscription and again every month thereafter. Annual: AED180 + applicable fees (if any) will be automatically charged 1 year after your first subscription and again every year thereafter. Please note, all subscriptions are auto-renewed, unless unsubscribed.
After your initial Subscription Period, and again after any subsequent Subscription Period, your Subscription will automatically commence on the first day following the end of such period and continue for an additional equivalent period, at the then-current price for such Subscription. You agree that your Account will be subject to this automatic renewal feature unless you cancel your Subscription by logging into and going to the “Account” page and selecting the “Cancel Subscription” button or canceling payments through the Third-Party Payment Processor. If you do not wish for your Account to renew automatically, or if you want to change or terminate your Subscription, please log in and go to the Account page or cancel payments through the Third-Party Payment Processor. If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term; your Subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the Subscription Fee paid for the then-current Subscription Period. By subscribing, you authorize Augustus Media to charge your Payment Provider now, and again at the beginning of any subsequent Subscription Period. Upon renewal of your Subscription, if Augustus Media does not receive payment from your Payment Provider, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that Augustus Media may either terminate or suspend your Subscription and continue to attempt to charge your Payment Provider, until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new Subscription commitment period will begin as of the day payment was received).
Refunds are not possible, but if you wish to dispute please contact extra@lovindubai.com and a member of the team will get in touch.
If you’re having a technical problem, please contact extra@lovindubai.com and a member of the team will help you.
You can reset your password via the ‘forgot password’ section upon login. If you’re having further technical problem, please contact extra@lovindubai.com and a member of the team will help you.
You can reset your password via the ‘forgot password’ section upon login. Once logged into your account, you’re able to update your details within the Account Settings section.