Uh-oh, British Airways is coming under fire after a technical glitch meant flights from the UK to Dubai went on sale for just £200.

As you can imagine, people jumped at the chance to grab the slashed priced flights, before the UK airline and flight agents realised the blunder.

People were informed by email days later that their flights were cancelled, and fares refunded.

British Airways have since apologised to agents and refunded the fares

“We’ve contacted the small number of travel agents who were able to access the incorrect fare for the short period it was available to advise them and apologise.

Recommended

A Dubai Restaurant Is Charging AED 1,000 For Pineapple Pizza As A Statement Against ItA Woman Had 90kg Of The Viral Dubai Chocolate Seized At A German Airport9 Changes To Expect In The UAE In 2025

We are fully refunding the tickets that were booked.”

-British Airways representative

More than 2,000 people were caught up in the furore, and these tweets sum of the general reaction

Flights and cars booked: this traveller was notified by email

I booked 3 tickets LHR to TLV for end of July for summer holidays
Now I get an email that @British_Airways cancelled my ticket!!!! ????????????
Shocking I booked hotels and cars what am I supposed to do now?? #britishairways #shocking #CustomerExperiencep

— aay jay (@Ajmanutd10) June 19, 2018

This trip planner will look elsewhere to book her flight

@British_Airways No compensation voucher yet and no way 2 rebook my unlawfully cancelled reservation without paying an access of £300 at least. Who should I rebook with 2 avoid missing out on my trip? @easyJet @wizzair @ELALUK Anything but #BA #CustomerExperience #Bad #Cancelled

— Noa Bodner (@realnoabodner) June 20, 2018

These flights were booked through travel agents, and BA is directing customers to deal with the agents directly

You’ll need to contact your travel agent about this. We’re sorry for the inconvenience. ^Hel

— British Airways (@British_Airways) June 21, 2018

Thousands of people were affected by the blunder

Same happened to me! Booked Cairo return and they cancelled it just days after due to that “error”! How can they get away with this?!!! ????????????????????

— Mohamed Marei (@HMarei186) June 20, 2018

Some people are calling out injustices

Me too, my tickets were cancelled, @British_Airways should be brought to justice on such things, why can’t I cancel a ticket or change for 3 days after booking, and they can after confirming a booking cancel after 4 days. I charge cancellation fee of £200 like you do!

— metal branch (@BranchMetal) June 20, 2018

‘Accepting zero responsibility’

Exactly the same here @british_Airways didn’t want to reply after you didn’t book direct with them. Accepting zero responsibility for their actions and making the travel agents responsible by not dealing with us directly! Disgusting

— Steve Williams (@Williams15Steve) June 20, 2018

Want more Lovin in your life? Follow us! (Not in a creepy way)

Listen to the Lovin Dubai Before Brunch weekly podcast here

Get videos on the regular via the Lovin Dubai You Tube channel here

Or get your daily dose of Lovin on Instagram

Or get access to Dubai’s best trending daily newsletter, sign up here!