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Sheikh Hamdan Announced The Top Performing Government Entities In Customer And Employee Happiness
The Crown Prince of Dubai, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum announced the happiness indicators for customers and employees of Dubai government entities
Sheikh Hamdan took to Twitter to share the results. The customer happiness index average is 84% while the employee happiness index average is 89% for government of Dubai.
As promised in September 2019, the results of Dubai Gov’t Customer & Employee Happiness Index are released every year on January 18.This year’s results are promising, despite global Covid-19 challenges. Average customer happiness reached 84% & average employee happiness reached 89%
— Hamdan bin Mohammed (@HamdanMohammed) January 18, 2021
The top 3 in customer happiness are Dubai Police, RTA and DHA
Sheikh Hamdan also congratulated the top 3 government entities in the two categories. Ranking number 1 in customer happiness (91.6%) and second in employee happiness (96.68%) is Dubai Police. Following that in customer happiness is Roads and Transport Authority (RTA) with 90.1% and the Dubai Health Authority (DHA) in the third spot with 88.5%
Dubai Statistics Center came in first with 94.44% for employee happiness. Dubai Police took the second spot and Dubai Public Prosectution secured third place with 95.86%
We congratulate the top 3 entities scoring the highest employee happiness score: @DubaiStatistics, @DubaiPoliceHQ, and @DubaiPP. @DubaiPoliceHQ also ranked 1st in customer happiness, while @rta_dubai and @DHA_Dubai came in 2nd and 3rd, respectively. pic.twitter.com/It5wIJTVc1
— Hamdan bin Mohammed (@HamdanMohammed) January 18, 2021
The happiness of the customer & employee is never absent from the mind of @HHShkMohd
Sheikh Hamdan concluded in his tweets.
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