Update Emirates have contacted Lovin Dubai to clarify that their is a separate handle @emiratessupport to deal with the customer service issues. 

They “have a dedicated team responding across our social media channels 24/7…. (they) aim respond to as many passengers and fans as possible each day, and many of our responses are via direct message which cannot be seen on a public feed”. This is an explanation for the below referenced tweets.

Lovin Dubai are as big of fans of Emirates Airlines as anyone, if fact, probably bigger than anyone else. 

And we are also big fans of Twitter. 

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We love everything that Emirates shares on social media, but couldn’t help but notice that when they reply to people on Twitter, it’s online accounts that have a massive following like famous people, or for want of a better word, shudder influencers. 

To credit Emirates, it’s a clever social media strategy and they are consistent. But just like they treat their passengers on the plane with Polaroid photographs, a few tweets to unsuspecting customers would really make their days aswell!

Here are Emirates last 5 replies on Social Media

Olympic Champion Roland Schoeman – 36.5k followers

Hope you had a great flight, Ronald. Hope to see you again soon!

— Emirates Airline (@emirates) July 23, 2017

R&B Artist Luca Dayz – 138k Followers

Awesome shot! Thank you for flying Emirates. What did you watch on ICE? ????

— Emirates Airline (@emirates) July 20, 2017

DJ and Producer Alex Morph – 118k Followers

Hope you had a great flight, Alex. Thank you for choosing Emirates! ????

— Emirates Airline (@emirates) July 20, 2017

Chelsea Footballers Michy Batshuayi (705k followers) and Victor Moses (827k followers)

Wish you all a great journey. Enjoy your onboard experience with us and fly high!

— Emirates Airline (@emirates) July 19, 2017

It’s a pleasure to have you all with us onboard Emirates. Have a great flight!

— Emirates Airline (@emirates) July 19, 2017

And here are 5 tweets in the last 24 hours that have gone unreplied to from accounts with few followers 

Flight is overbooked, we can’t switch seats if we wanted to. Where’s @JetBlue when we need them?

— mister6one7 (@hAiTiBoY6one7) July 23, 2017

@emirates Just off a flight back to SYD. Loved listening to the Nordic pop mix! I’d love to know the title/artist of that 1st track. Help?

— Michael Tosi (@Michael_Tosi) July 23, 2017

Hi @emirates I’m trying to add my frequent flyer number through the app but it won’t accept. Any ideas please?

— Phee Mann-Bryans (@PheeMann) July 23, 2017

Tweeting from 41,000 feet @emirates #emirates #teacher5aday

— Robert Brooks (@ScienceLP) July 23, 2017

Hey @emirates Traveling with little ones soon, can I use my @_cozigo bassinet canopy onboard? ✈️???????????????????? pic.twitter.com/ABwzcuvObx

— Lindsey Berne (@lindsey_berne) July 23, 2017